Crucial Conversations Tools for Talking When Stakes Are High, Second Edition


Product Information

Feature

McGraw-Hill

Product Description

The New York Times and Washington Post bestseller that changed the way millions communicate

“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”
―from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”
―Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

  • Prepare for high-stakes situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
Technical Details
Binding
Paperback
Number of Pages
272
Product group
Book
Brand
McGraw-Hill
Label
McGraw-Hill Education
Edition
2
Publisher
McGraw-Hill Education
Publication date
September 9, 2011
Format
Animated
Author
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Language
English (Published), English (Original Language)
EAN
9780071771320
UPC
884611683131
ISBN-10
0071771328
Item Dimensions L x W x H
6 x 0.5 x 9 inches
Item Weight
0.75 pounds
MPN
10833635
Manufacturer
McGraw-Hill Education
Studio
McGraw-Hill Education



Copyright © 2016-2018. BBS-Market

BBS-Market is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Endless.com, MYHABIT.com, SmallParts.com, or AmazonWireless.com. Amazon, the Amazon logo, AmazonSupply, and the AmazonSupply logo are trademarks of Amazon.com, Inc. or its affiliates.