Perfect Phrases for Managers and Supervisors, Second Edition (Perfect Phrases Series)


Product Information

Feature

McGraw-Hill

Product Description

The Right Phrase for Every Situation . . . Every Time

Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.

Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:

  • Setting a tone of mutual trust and respect
  • Dealing with difficult employees and delicate problems
  • Conducting interviews and performance reviews
  • Empowering your people
  • Disciplining workers or terminating employment
Technical Details
Binding
Paperback
Number of Pages
208
Product group
Book
Brand
McGraw-Hill
Label
McGraw-Hill Education
Edition
2
Publisher
McGraw-Hill Education
Publication date
July 9, 2010
Release date
July 9, 2010
Author
Meryl Runion
Language
English (Published), English (Original Language)
EAN
9780071742313
ISBN-10
007174231X
Item Dimensions L x W x H
5.1 x 0.5 x 8 inches
Item Weight
0.45 pounds
Manufacturer
McGraw-Hill Education
Studio
McGraw-Hill Education



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