Passing Your ITILl Foundation Exam: 2011 (Best Management Practice)


Product Information

Feature

The Stationery Office

Product Description

Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, this bestselling study aid is the ideal companion for students preparing for their ITIL Foundation Exam.

The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management.

The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology plus information on the qualification scheme and the exam itself.

Technical Details
Binding
Paperback
Number of Pages
212
Product group
Book
Brand
The Stationery Office
Label
The Stationery Office
Edition
Third
Publisher
The Stationery Office
Publication date
February 29, 2012
Creator
The Stationery Office (Editor)
Language
English (Published), English (Original Language)
EAN
9780113313556
ISBN-10
0113313551
Item Dimensions L x W x H
7.44 x 0.51 x 8.48 inches
Item Weight
1 pounds
MPN
36196999
Manufacturer
The Stationery Office
Studio
The Stationery Office



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